Training & Development Officer
Competitive Cracker is looking for an enthusiastic, proactive, and organized Training & Development Officer with 2-4 years of experience to join our team.
The ideal candidate will be responsible for designing and delivering training programs for new hires and existing employees, ensuring effective onboarding, enhancing employee performance, and maintaining training records. The role may also require travel to our branch offices as and when training needs arise to ensure consistent learning and development across locations.
Key Responsibilities
- Conduct training sessions for new hires and existing employees.
- Manage onboarding programs, including product training, process training, and employee development initiatives.
- Travel to company branches as and when required to conduct training sessions and support branch-specific learning needs.
- Coordinate with branch managers and department heads to identify skill gaps and training requirements.
- Prepare training calendars, materials, presentations, and learning resources.
- Monitor employee progress and evaluate the effectiveness of training programs through assessments and feedback.
- Maintain accurate training records, attendance, reports, and documentation.
- Recommend improvements to training content and delivery methods based on employee performance and feedback.
- Ensure consistency in training standards and organizational policies across all branches.
Requirements
- 2-4 years of experience in Training & Development, Learning & Development (L&D), or a related role.
- Excellent communication, presentation, and interpersonal skills.
- Strong organizational, planning, and record-keeping abilities.
- Ability to manage multiple training programs and meet deadlines.
- Willingness to travel to company branches as and when required for training and employee development activities.
- Proficiency in MS Office (Word, Excel, PowerPoint) and basic reporting tools.
- Experience in the EdTech or Education sector is preferred.
Qualification Criteria
- Bachelor's or Master's Degree in Human Resources, Education, Business Administration, or a related field.
- Certification in Training & Development or Learning & Development (L&D) will be an added advantage.